Contact Us

We're a small Australian team and we read every message. Whether you have a question about your order, need help with installation, or just want to know if VitalSpring fits your tap — we're happy to help.

Get in Touch

Email: support@vitalspring.com.au
We respond within 1 business day, Monday to Friday.

Common Questions

Before reaching out, you might find your answer in our Frequently Asked Questions page, which covers installation, compatibility, cartridge replacement, shipping, and returns.

Orders & Returns

If you'd like to return your filter or have a question about your order, please email us with your order number and we'll take care of it promptly. We offer a 30-day satisfaction guarantee — no questions asked.

Wholesale & Partnerships

Interested in stocking VitalSpring or a partnership opportunity? Email us at support@vitalspring.com.au with the subject line "Wholesale Enquiry" and we'll be in touch.